We accept multiple payment methods, including Maestro, MasterCard, Visa, ApplePay, Klarna, PayPal, RevolutPay and AmericanExpress, ensuring a smooth and safe shopping experience.

To request an order cancellation or modification, please promptly get in touch with our customer service at info@cheekyplants.com and provide your order number, contact details as well as the reason for your cancellation or modification.

Note that after an order has been processed by our partners, we may have limited capacity to honor cancellation/modification requests.

Purchasing indoor plants online with us is simple! Browse our online plant catalog, select your favorite indoor plants and accessories, add them to your cart, and proceed to a secure checkout.

We proudly ship indoor plants and terrariums to several European countries, including Austria, Belgium, France, Germany, Denmark, Italy, Ireland, Luxembourg, Netherlands, Spain and Sweden.

During checkout, select your country to view available shipping options, estimated delivery times and costs.

Our standard shipping times for indoor plants across Europe are:

• Belgium, Luxembourg, Netherlands: 1-4 business days
• Austria, France, Germany, Denmark, Ireland: 1-5 business days
• Italy, Spain, Sweden: 1-6 business days

Absolutely! Once your indoor plant order is shipped, you will receive a tracking number via email. Use this number to monitor your shipment’s progress on this page and ensure timely delivery.

Of course ! We are prioritizing the quality and safety of our shipments so your plants, terrarium and/or accessories arrive in the best conditions.

Moreover we are contributing to a more sustainable environment by using 100% recycled cardboard.

Plant accessories

We accept returns within 14 days of delivery for any damaged or incorrect items. To initiate a return, contact our customer support team at info@cheekyplants.com with your order number and a description of the issue. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.We strive to ensure your satisfaction with every purchase.

Plants and Terrariums

Due to the nature of our products, we do not accept returns on plants and terrarium kits. Plants are classified as perishable goods under the European Directive 2011/83/EU on consumer rights and the General Product Safety Directive 2001/95/EC, which exempts such items from the obligation to accept returns.

However, in case your plant arrives damaged or does not survive within the first 30 days, as a registered member you are automatically part of the Cheeky Club and therefore eligible for our 30-day Green Thumbs Guarantee, click on the link for more information.

Refunds are usually processed within 7-10 business days. You will receive a refund for the purchase price of the returned items. Shipping fees are non-refundable unless the return is due to our error (e.g., damaged or incorrect items).

We offer a diverse selection of indoor plants to brighten your home, including succulents, rare plants, tropical plants, air-purifying plants, pet-friendly plants and terrarium kits.

Whether you're a beginner or a seasoned plant enthusiast, our curated collection caters to various home environments and plant care levels.

Our plants are delivered in a nursery pot. Once your new plant has acclimated for a few weeks, you can decide to repot it. However, it's not required at this point and we recommend to avoid it—you may leave the plant in its nursery pot for several months provided it isn't becoming root-bound or its roots aren't spreading out from the base or top. Please note that if you decide to repot your plant within the first 30 days, you will not be eligible anymore for the Green Thumb Guarantee

Our website features detailed plant care instructions and tips to help your plants thrive. From watering schedules to light requirements, we provide all the information you need for healthy, vibrant plants.